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Managed services

Business value

Your IT systems should be monitored continuously for performance and security. Performance and cost optimisation go hand in hand, balancing finances with capacity, bandwidth and workload placement. And good service management leads to good security management: patching, maintenance, continuous monitoring, access control, user administration. These are the foundations of a strong security posture.

IT systems are only effective and secure if they are maintained and patched to be completely up to date. Your staff need someone to call for help to fix problems, starters and leavers need to be administered, new configurations downloaded, user equipment replaced, and faults fixed. 

Keeping IT infrastructure running securely at an optimal cost, and to acceptable service levels is a challenge. In over-stretched IT departments, these are often the tasks that suffer too: the firewall that never got turned back on, the software update that wasn’t installed. A capable, flexible and reliable partner is a must, freeing your IT staff to concentrate on strategy, business applications and change projects.

Featured case studies

ITPS's innovative IT solutions have revolutionised operations for a number of our valued clients. Discover how our tailored services have streamlined processes, boosted efficiency, and empowered our clients to deliver superior services to their customers.

ITPS value and unique capabilities

Our team can provide as few or as many of the components of fully managed IT services as you need. And that’s 24 hours a day, seven days a week. 

We tailor the service for you, so you only pay for what you need. We offer 1st, 2nd and/or 3rd line support, supplementing any in-house IT staff you already have. On average, we close over 11,000 calls a month, with 96% within the agreed SLA. Our flexible solutions are structured to meet your needs, with clear service levels based on consumption-based price plans, per user or per device, keeping you in control of costs. 

Whether you need support on end point devices, network, infrastructure, security, Microsoft administration or a mixture of all of these, our team has the expertise to keep your business running effectively. 

You will benefit from expert advice and support from a partner with decades of experience and the capability to keep your organisation secure and operational. As your managed services partner we also bring insight and innovative ideas to boost performance and optimise cost and security. 

We are the outsourced IT department for many of our customers. Can we do the same for you?

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As problem solvers, we work with all types and sizes of organisation, with a proven record of success across many sectors including public sector, healthcare, finance, manufacturing and not for profit. Speak to us today to find out how we can help you too!

Latest insights

Our team has decades of experience, and we want to share it with you. Keep up to date with the latest happenings across the world of technology, from business developments and expert insights to case studies and wider updates from our team on the latest in cyber security, product development and best practice.

Career opportunities

Our people make us what we are. We look for the best and support them with continuous professional development and brilliant benefits.  If you want to work with great people on innovative projects in a lively and inclusive culture, we’d like to hear from you.

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