Tender Manager / Writer
Tender Manager / Writer
We are seeking an experienced Tender Manager/Writer to join our team and play a pivotal role in securing new business through the effective management and delivery of high-quality tenders, bids, and proposals.
Role Purpose
The Tender Manager/Writer will be responsible for managing the full tender process – from qualification and response planning through to submission and post-bid clarification. They will collaborate across departments to produce compelling, accurate, and client-focused tender responses that showcase ITPS’s value proposition and differentiate us from competitors.
Key Responsibilities
- Tender Management & Delivery
- Own and manage the end-to-end tender and bid response process (RFI, RFP, ITT, PQQ, frameworks).
- Analyse tender documentation, identify requirements, and coordinate timely responses.
- Develop and maintain a central bid library of content, case studies, CVs, and templates.
- Ensure compliance with client requirements, deadlines, and internal governance standards.
- Content Development & Writing
- Write, edit, and tailor high-quality content for tenders and proposals, highlighting ITPS’s strengths in managed services, cloud, connectivity, cyber security, and data centre solutions.
- Work with technical experts to translate complex information into clear, client-focused responses.
- Continuously improve the clarity, style, and impact of written submissions.
- Collaboration & Stakeholder Engagement
- Coordinate input from sales, technical, service delivery, finance, and legal teams.
- Conduct response workshops, interviews, and review sessions to gather information.
- Provide guidance and coaching to contributors on bid writing best practice.
- Continuous Improvement
- Track win/loss outcomes, gather client feedback, and improve tender strategies.
- Keep up to date with industry trends, frameworks, and procurement processes.
- Identify ways to streamline bid management processes and improve efficiency.
Skills & Experience
Essential:
- Proven track record in tender/bid management or bid writing, ideally in IT, technology, or managed services.
- Exceptional writing, editing, and communication skills with an eye for detail.
- Strong project management and organisational abilities, able to handle multiple deadlines.
- Ability to understand and present technical solutions in a clear, persuasive way.
- Competence with MS Office Suite (Word, Excel, PowerPoint).
Desirable:
- APMP (Association of Proposal Management Professionals) qualification or equivalent.
- Familiarity with public sector procurement frameworks (Crown Commercial Service, NHS, local government, etc.).
- Experience within IT Managed Services, Cloud, Cyber Security, or Data Centre sectors
Personal Attributes
- Highly organised and deadline-driven.
- Collaborative team player with strong stakeholder engagement skills.
- Commercially astute, with the ability to identify win themes and differentiators.
- Resilient under pressure and adaptable in a fast-paced environment.
Desired Behaviours
- Client-focused mindset – always considering how responses demonstrate value to the client.
- Quality-driven – committed to producing accurate, polished, and professional submissions.
- Ownership & accountability – takes full responsibility for meeting deadlines and delivering results.
- Proactive communicator – keeps stakeholders informed, manages expectations, and escalates risks early.
- Collaborative working – builds trust and strong relationships across all departments.
- Continuous learner – seeks feedback, adopts best practices, and strives for ongoing improvement.
- Integrity & professionalism – ensures compliance, fairness, and ethical standards in all bids.
