Network Technical Architect

In Person at DH2 1AQ (Hybrid Working 3 days home, 2 days office)

Permanent

£65,000 - £75,000

We have an exciting opportunity to join our small, highly collaborative networking team. The Network Technical Architect & Engineer is responsible for designing, configuring and installing complex network technologies. The role requires a strong understanding of our clients’ business requirements and IT needs, resulting in scalable, secure and efficient architectural strategies that incorporate a range of network solutions and technologies. You will guide customers through technology transitions, including network implementations and upgrades, and advise on network optimisation.

At times, demand for network design may be lower than the need for network delivery. We are therefore looking for someone flexible enough to work across both design and delivery when required.

You will be responsible for the design, deployment and lifecycle management of customer networks, firewalls, VPNs, circuits and network security solutions. Alongside your team, you will support ongoing maintenance and optimise network performance to ensure efficiency, reliability and security.

Core Responsibilities

Collaborate with Sales and Pre-sales teams to fully understand customer needs.
Conduct thorough analysis of customers network architectures, applications and business processes to ensure solutions align with requirements and support future growth.
Produce designs that use the best technology options within customer budgets.
Ensure designs encompass the wider technical estate and integrate effectively.
Ensure designs are scalable, secure and highly available.
Design and implement solutions that can be monitored, maintained and patched using existing ITPS platforms, enabling a seamless transition into Support.
Lead solution presentations and technical discussions with customers, addressing concerns and providing clarification where required.
Work closely with engineers across End User, Cloud & Infrastructure and Security teams to ensure customer solutions fit within their wider technical landscape.
Produce high quality pre-installation and post-installation documentation.
Ensure customer networks are onboarded effectively, with thorough documentation, robust monitoring thresholds and alerts, and clear update and patch schedules.
Diagnose and resolve faults escalated from 1st or 2nd line teams.
Share knowledge with 1st and 2nd line teams, supporting internal development through upskilling.

Skills & Experience

Proven experience as a Technical Architect or in a similar role within an MSP.
Significant experience in network design and implementation, especially Cisco and Meraki.
In-depth expertise in designing and delivering complex network solutions.
Exceptional problem-solving skills, with the ability to rapidly understand technical issues and propose viable technical solutions.
Ability to break down and communicate highly technical, complex problems to audiences ranging from junior technical colleagues to stakeholders with no technical background.
Comfortable leading presentations to C-suite executives.
Relevant certifications, such as CCNP, CCDE, CCIE and CMSS, are highly advantageous.
Minimum of 3 to 5 years’ experience in network engineering, with specific expertise in Meraki, Cisco and Fortinet products.