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Alright, let’s tackle the age-old IT dilemma - do you hoard all the control like a tech-savvy dragon, share the load with a reliable partner, or hand over the reins entirely to the experts so you can finally get a full night’s sleep? Decisions, decisions!

Should you keep your IT operations in-house, outsource them to a third-party provider, or opt for a co-managed approach?

Let’s take a look.

In-House IT Outsourced IT Co-Managed IT
Pros
  • Full control and customisation
  • Enhanced data security
  • Immediate access if issues arise
  • Access to specialised expertise
  • Scalability and flexibility
  • Hold enhanced qualifications and certifications
  • Best of both worlds
  • Improved security
  • Shared expertise
Cons
  • High personnel costs
  • Limited expertise
  • Internal resource strain
  • Limited control
  • Potential communication challenges
  • Data residency issues
  • Coordination challenges – who is responsible for what?
  • Dependency risks
  • Reliance on external skills
Cost Implications High costs: salaries, benefits, training etc. More affordable, but costs vary based on SLAs, scope of services, and additional cyber security measures. Moderate costs depending on division of responsibilities and collaboration levels
Cyber Security Concerns
  • IT management and cyber security are different skill sets.
  • Internal IT teams may lack advanced threat detection skills and require ongoing training.
  • Risk of data exposure to external providers.
  • Requires strong SLAs and audits to maintain security.
  • Enhanced security through collaboration
  • Clear roles and responsibilities to be distinguished to prevent gaps.

In short…

  • In-house IT provides control but at a high cost, particularly when trying to recruit and retain top talent.
  • Outsourcing offers cost savings and critical expertise but can introduce data concerns.
  •  Co-managed IT provides a balanced approach but requires careful coordination.

Whatever approach you chose will depend on your priorities, budgets, and skill requirements. We’re here to help you make the best decision for your business without all the headaches and sleepless nights. If you need some guidance as to what the best approach for your business is, or what you need to securely run your business, we’d be happy to help.

Want to know more? Reach out to us today. 

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