Project Description

1st Line Helpdesk Engineer

JOB VACANCY

Will you cope if disaster strikes

Job Description

section separator

We have an opportunity in Service for a 1st Line Helpdesk Engineer.

Our 1st Line engineers are the first point of contact for our customers and are responsible for providing remote support via telephone, email and remote support applications. We like you to test your knowledge so if you feel like you can resolve a call/incident with a first time fix and within the defined SLA, we encourage you to try! As a main part of this role is dealing with customers, you must be able to provide excellent communication at all times and keep the customer regularly updated.

Benefits & Salary

section separator

In return for your hard work and dedication, we offer a number of amazing benefits, including constant development opportunities and a generous holiday allowance.

If this sounds like the job for you or you’d like to hear more, use the form below to apply.

Apply Today

section separator

Apply for this vacancy now. Simply fill in your details and upload your CV.

Please tick this box if you’re happy for us to get in contact with you