The three virtualised servers which have since gown to thirteen are now backed up to ITPS’s Tier 3 data centre, which also houses a virtualised server that IG can use for safe ‘live’ testing. The data centre provides a top security environment with multiple UPS units, fire suppression systems, load balance air conditioning, generator backup for power failure and 24x7x365 system monitoring. A dedicated 100Mbps telecommunications connection direct to IG provides high speed replication and data backup.
For instance we initially planned that our sales team would remain in Sunderland, so a mini network was created, linking Peterlee, Sunderland and the data centre. After trialling this arrangement we decided to move sales to Peterlee and change Sunderland to be our bulk storage facility, but retain the telephone number, which meant ITPS revisiting the structure to incorporate that move. And it was no problem for them.” Moving to a virtualised environment has seen IG cut costs and increase efficiency, and resulted in fewer potential points of failure, according to Grahame.
We rate them at ten out of ten for technical expertise. They keep us up to date with industry developments and issues too. We can throw them a problem and ask their advice, and we’ll get an honest answer and a quick response.